Your First Login

Accessing the Platform

Project Green is a web-based application, which means you can access it from any modern browser without installing additional software. Your organization will have been provided with a unique URL for your instance of the platform. Bookmark this URL for easy access in the future.

The platform works best in Chrome, Firefox, Edge, or Safari. Make sure your browser is reasonably up to date to ensure all features work correctly. If you are on a corporate network, confirm with your IT team that the platform URL is accessible and not blocked by any firewall rules.

If you are unsure of your platform URL, check the welcome email sent to you when your account was created, or contact your internal IT team or Cyviz account representative for assistance.

Your Login Credentials

When your account is created, you will receive an email with your username and a temporary password. Some organizations use single sign-on (SSO), in which case you will log in using your existing corporate credentials instead of a separate username and password.

For accounts with a temporary password, you will be prompted to create a new password on your first login. Choose a strong password that you do not use for other services. If your organization enforces specific password policies, the platform will guide you through those requirements during the password change process.

If you do not receive your credentials or have trouble logging in, reach out to your internal administrator or contact Cyviz support. Do not share your login credentials with others. Each user should have their own account to ensure proper audit trails and permission management.

First-Time Setup Wizard

After your first successful login, the platform may present a setup wizard that walks you through a few initial configuration steps. This wizard helps you get oriented quickly and ensures your experience is tailored to your role.

The wizard typically asks you to confirm your display name, select your preferred notification settings, and choose a default dashboard view. You can change all of these settings later, so do not worry about getting everything perfect on the first pass.

If your organization has already pre-configured certain settings for you, some wizard steps may be skipped automatically. The wizard is designed to be brief and should only take a minute or two to complete.

Setting Your Preferences

Once you are past the setup wizard, take a moment to explore the preferences or settings section of your account. Here you can adjust your notification preferences, time zone, language, and display options.

Notification preferences are particularly important to set early. You can choose whether to receive alerts via email, in-app notifications, or both. You can also set quiet hours if you do not want to be notified outside of working hours. Getting these preferences right from the start will help you stay informed without being overwhelmed.

Your preferences are personal to your account and do not affect other users. You can revisit and change them at any time from the settings menu, typically accessible from your profile icon in the top-right corner of the platform.