Managing Your Rooms

How to view, organize, and manage rooms and their devices within Project Green.

What are Rooms

In Project Green, a room represents a physical space that you are monitoring, such as a conference room, boardroom, huddle space, or auditorium. Each room can contain one or more devices, including displays, cameras, control systems, microphones, and other AV equipment. Rooms are the primary organizational unit in the platform.

Rooms are typically set up during your initial onboarding, but you can add, edit, and reorganize rooms as your environment changes. Each room has a name, a location (building and floor), and a set of associated devices. The platform tracks the health of each room based on the status of its devices.

Understanding how rooms work in the platform is important because most of the monitoring, alerting, and reporting features are organized around rooms. When you look at the dashboard, the health indicators you see are summarizing room-level data. When you receive an alert, it is tied to a specific room and device.

Viewing Room Status

The Rooms section of the platform provides a list of all your monitored rooms along with their current status. Each room shows a health indicator that tells you at a glance whether everything is online, some devices have issues, or the room is offline.

Clicking on a room opens its detail page, where you can see every device in the room, its connectivity status, and any active alerts. The detail page also shows historical data, so you can review past issues and track how the room has performed over time.

You can filter and sort the room list by status, building, floor, or other criteria. This is especially useful if you manage a large number of rooms and want to quickly focus on those that need attention. Rooms with active critical alerts are typically highlighted so they stand out in the list.

Adding Devices to Rooms

Devices are added to rooms either during the initial setup process or as your environment evolves. Each device in a room is monitored by an agent that reports its status back to the platform. When a new device is installed in a physical room, it needs to be registered in the platform and associated with the correct room.

The process for adding a device typically involves specifying the device type, its network address or identifier, and the room it belongs to. Your administrator or Cyviz support team may handle this for you during deployment. Once a device is added, the platform begins monitoring it immediately.

If a device is moved from one room to another, it should be reassigned in the platform to keep your data accurate. Similarly, if a device is decommissioned, removing it from the platform prevents stale alerts and keeps your room health indicators meaningful.

Room Health Overview

Room health is a composite indicator based on the status of all devices in the room. If every device is online and functioning normally, the room is considered healthy. If one or more devices have issues, the room health reflects the most severe condition.

The room health overview on the dashboard gives you a quick summary of how many rooms are healthy, degraded, or offline. This is one of the most useful views for a daily check-in because it tells you immediately whether your environment is in good shape or if there are areas that need attention.

Over time, tracking room health data helps you identify patterns. You might notice that certain rooms frequently have issues due to network instability, aging equipment, or environmental factors. These insights can inform maintenance schedules, upgrade decisions, and resource allocation.

Organizing by Building

If your organization has multiple buildings or locations, Project Green supports organizing rooms into a building and floor hierarchy. This structure makes it easy to filter, browse, and report on rooms at different levels of your physical estate.

Setting up your building structure correctly from the start pays dividends as your deployment grows. Consistent naming conventions and logical groupings make it easier for everyone on your team to find the rooms they are responsible for. For example, you might organize by city, then building name, then floor number.

Building-level views on the dashboard and in reports let you compare the health and performance of different locations side by side. This is particularly valuable for organizations with distributed offices, as it helps you spot location-specific issues and allocate support resources where they are needed most.